FAQ'S

FREQUENTLY ASKED QUESTIONS

How long has Safeco Alarms been in business?

Since 1976, Safeco Alarm Systems has designed, installed, and maintained security intrusion, fire, camera, environmental, and card access systems for the Hudson Valley area.

What does it mean to be an Underwriters Laboratories TM listed Installation Company?

Underwriters Laboratories™ (UL) is a product safety testing and certification organization. It has developed over 1,000 Standards for Safety denoting qualified companies and products that reduce costs and promote environmental and public safety. As an authorized UL alarm service company, we meet the safety requirements set by UL’s rigorous testing and certification standards.

What does Safeco monitor at their Central Monitoring Station?

Safeco’s central station (CSM) monitors your home or business 24/7 for more than just intrusion detection. We offer smoke detection, heat detection, carbon monoxide detection, low and high temperature sensors, water sensors, and auxiliary sensors to New York residents and businesses.

Are you qualified to install fire alarms?

Yes. We have a National Institute for Certification in Engineering Technologies (NICET) Level IV fire alarm designer and field supervisor on staff. In addition, our technicians have NICET and state certified fire alarm credentials.

What is a central monitoring station?

All security systems are monitored by our UL listed monitoring station 24 hours a day, 7 days a week, and 365 days a year. Whenever an alarm is set off, our control systems automatically alert the central station, and our trained dispatchers alert the authorities as needed or as predetermined per your specifications. Day or night, on holidays and vacations, you can count on Safeco to secure your property.

Do you install security cameras or video surveillance systems?

We install IP based cameras that use modern digital recording and storing technology so that you are in complete control of your home or business. You may view and control surveillance from any local, laptop or mobile device. Check on your property from anywhere that has internet access! Install Honeywell’s integrated solutions for your business today to protect your assets and personnel.

How do I know what security services I need?

We employ only the most qualified, experienced and knowledgeable experts to help you make the appropriate decisions that fit your budget and lifestyle. We conduct a complete analysis of your security and safety needs, including Risk Assessment, via appointments and on site surveys. Weekend and evening appointments are available as well. Our service agreements entail that we also provide the highest quality installations and thorough inspections both during and after installation.

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Do you screen yours employees?

All Safeco employees undergo state and federal background checks.

What are magnetic contacts?

Magnetic contacts are two-part devices used to safeguard windows and doors. One part of the contact is a switch installed in the window or door jam; the other contains a magnet and is placed in the window or door itself. Any noticeable shift in contact with the switch results in an alarm.

How do you provide infrared motion detection?

We install an electronic security device called a passive infrared motion detector (PIR) that detects intruders by “sensing” motion or body heat in the area. PIRs are helpful devices that secure your property when your family is away, or when no one is supposed to be passing through the protected area.

Do you provide medical alert service?

Yes. Our UL listed monitoring station will automatically contact you and the authorities immediately when the button on your medical alert system is pressed. We carry a wide variety of alert devices to fit your lifestyle including necklace, handheld, and wrist models.

What are the dangers of Carbon Monoxide (CO)?

CO is an odorless, colorless, tasteless and highly toxic gas that is produced when fuels such as wood, gasoline, charcoal and oil are burned with insufficient air. The majority of CO residential fatalities are caused by heating systems, engine powered tools and charcoal grills. If unnoticed, large amounts of CO can overcome a person in minutes or slowly kill over a period of days — causing them to lose consciousness and suffocate.

How can purchasing a security system save me money?

By having a security system in your home and business, you may qualify for discounted insurance rates. Insurance companies provide discounts if you have a monitored system covering intrusion, fire, temperature, water or other areas as needed. If these simple security measures can make a substantial dent in your insurance premiums, imagine how our more advanced security products and services could save you money in the long run.

Do you employ subcontractors for installation or monitoring?

There is no subcontracting of services with Safeco. All monitoring is done on our premises. All monitoring, installation and service personnel are Safeco employees.

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